Click here for video

The majority of our customers find our 3-minute video the simplest and most informative way to care and maintain the lights on their NeumanTree. Troubleshooting is a snap with the use of a Light Keeper Pro and plenty of replacement light bulbs on hand.

Office tree

Since most trees have been purchased more than 4 years ago a receipt is not required to get some help if the video did not do the trick. Simply text a picture of your tree to 773/620-6672 and include a good time to call. I am thrilled you have chosen to try and repair instead of replacing your tree. Please note that if you have not followed our recommended maintenance I may not have a quick fix for you, but delighted to give it a try.