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The majority of our customers find our 3-minute video the simplest and most informative way to care and maintain the lights on their NeumanTree. Troubleshooting is a snap with the use of a Light Keeper Pro and plenty of replacement light bulbs on hand.

Office tree

If your tree was purchased in the last 4 years, have a copy of your store receipt and require information that is not available from our video or PDF below please contact me toll free 866-865-8733. (Text your receipt to 773/620-6672 for a call back) If your tree may have been purchased prior to 2016 please email me with any questions or concerns.